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Telemarketing farmacéutico

Pharmaceutical Telemarketing Service

Boost your pharmacy sales with our virtual representatives.

Strengthen your sales force and reach more pharmacies without expanding your structure. At Logista Pharma, we provide a team of virtual representatives specialised in the pharmacy channel through a pharmacy telemarketing service, helping you complement your sales force, extend your coverage and generate new business opportunities. A flexible, scalable service fully tailored to each client's needs.

Contact us and find out how we can help you.

Request personalised advice.

What does Logista Pharma's pharmacy telemarketing service offer?

Our pharmacy telemarketing service is an outsourced solution designed for pharmaceutical laboratories and healthcare companies. It enables them to reach pharmacies beyond the scope of their field sales teams, support commercial campaigns on a one-off or ongoing basis, address specific sales force needs, and drive sales through direct, personalised contact.

Agentes de atencion al cliente de Logista Pharma

All supported by virtual representatives, advanced CRM technology and a service that is fully integrated with our logistics network.

Benefits of the Service

  Wider Coverage

  Support for Campaigns and Product Launches

  Increased Sales and Order Acquisition

  Real-time Market Insights

  Optimisation of Sales Resources

Our Figures

+ 10.000

Calls made

19.000

Clients Contacted

6.000

Orders Processed

+20

Laboratories we work with

These solutions form part of our pharmacy telemarketing service, designed to deliver measurable results.

1
Specialised Virtual Representatives

We provide our clients with a dedicated team that acts as an extension of your sales force. Whether exclusive or shared account managers, we adapt to your objectives, providing either ad hoc or ongoing coverage.

2
Telephone Sales and Promotion

Our teams introduce products to pharmacies, activate commercial campaigns, and provide additional support for promotions and product launches.

3
Order Capture

Direct order management by telephone, providing pharmacies with a fast and responsive ordering channel focused on conversion. This service is integrated with our O2C Pharmacies service, ensuring complete management of the commercial process, from lead generation through to invoicing.

4
Comprehensive Sales Support

Our team of virtual representatives supports the laboratory’s field sales force by providing coverage in territories or periods where resources are unavailable. This is particularly valuable in strengthening our pharmacy distribution service in areas where direct commercial presence is more limited. We offer a flexible solution to manage peaks in demand or temporary staff absences.

We adapt to your commercial strategy. You define the objective. We design the model.

We work with a structured, results-driven approach:

Needs Analysis

Pharmacy Segmentation

Definition of Objectives and KPIs

Team Training

Campaign Execution

Monitoring and Continuous Optimisation

Regular reporting and performance reviews to maximise results

Technology and Operational Capability

Gestion

CRM Platform for Management and Tracking

paciente

Detailed activity and performance reporting

control

Integration with Logista’s logistics network

eficacia

Presence in Spain and Portugal


Who Is It For?

For pharmaceutical laboratories and healthcare companies looking to increase their presence in pharmacies, improve commercial efficiency and grow their business without the need to expand their sales structure.

Frequently Asked Questions About Our Pharmacy Telemarketing Service

It is an outsourced, tailored service for pharmaceutical laboratories and healthcare companies that combines virtual representatives, an advanced CRM platform and order capture capabilities. It is integrated with the Group’s logistics infrastructure to create operational synergies and also includes campaign management, data sourcing and analysis, field sales force coverage, commercial support and regular performance reporting.

It is designed for pharmaceutical laboratories and healthcare companies looking to expand their presence in pharmacies without increasing the size of their sales force. Logista Pharma works with more than 200 laboratories and offers tailored solutions for each client. Services can be provided on either a temporary or ongoing basis, with dedicated or shared virtual representatives depending on objectives and budget requirements. The service also provides cover for field sales representatives during absences and can be scaled across both Spain and Portugal.

The service enables laboratories to improve their pharmacy coverage, optimise their commercial activity and strengthen relationships with pharmacies. It also helps make more efficient use of resources, enhances communication with pharmacies, and provides valuable market insights to support informed decision-making.

The service is supported by advanced technological tools that enable activity tracking, interaction recording with pharmacies, order management and performance analysis. Our methodology follows a structured approach that includes needs assessment, pharmacy segmentation, definition of objectives and key performance indicators (KPIs), team training, campaign execution, and ongoing monitoring through regular reporting and review meetings.

Telemarketing is a key tool for telephone-based pharmacy sales, enabling laboratories to provide product information, drive orders and strengthen their commercial activity.

Through direct contact with pharmacies, it facilitates efficient order capture and improves the overall effectiveness of commercial operations. To get started, you can request personalised advice at: https://www.logistapharma.com/es/home/pages/contact-us.html

For more information

+34 900 101 304

logistapharma@logistapharma.com

Our Services